Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-olmito-texas.primarycareaid.com (hereinafter referred to as “Olmito Texas Home Care Services” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and related laws in Colorado, Utah, Connecticut, Virginia, South Africa, and more.

Scope

This policy applies to all aspects of our online presence, including our website, mobile applications, online services, and products offered under the Olmito Texas Home Care Services brand. However, please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You use our applications and services as an authorized user.
  • You visit our websites linked to this policy.
  • You communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including but not limited to:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Credit card details and billing addresses for transaction processing.
  • Financial Information: Data associated with financial transactions and services we provide.
  • Purchase Information: Records of products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and device IDs.
  • Location Data: Geolocation information provided when you use our location-based services.
  • Feedback: Responses and comments you share with us through surveys, reviews, or direct feedback forms.
  • Social Media Information: Data from social media platforms when you interact with our content or engage in social media contests/promotions.
  • Product Information: Details about products or services of interest that you provide to us.

We collect this information through various methods: user input forms, online interactions, browser tracking, analytics tools, and third-party data providers.

Cookies

Olmito Texas Home Care Services uses cookies (small text files placed on your device) for a better user experience and to gather analytics. Our cookies fall into three categories:

  • Strictly Necessary: Essential for navigating our website and using its core features.
  • Preference: Remembering user preferences, such as language settings or website layout choices.
  • Analytics: Tracking aggregated data for site performance and user behavior analysis.

Users can manage their cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when we no longer require the data, we securely delete or anonymize it.

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partnerships.
  • Regular security audits and updates.
  • Training for our team members on data protection best practices.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information and details about how it is being processed.
  • Request for rectification if your data is inaccurate or incomplete.
  • Erasure (also known as the ‘right to be forgotten’).
  • Restriction on processing in specific circumstances.
  • Right to data portability, allowing you to move or copy your data to another service provider.
  • Objection to certain data processing activities.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or submit a request, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond within the time frame required by law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

If you have questions regarding this Privacy Policy, your data protection rights, or would like to exercise your rights, please contact us:

We appreciate your trust in Olmito Texas Home Care Services, and we are committed to maintaining the security and privacy of your personal information.